We've gathered answers to the questions contractors ask most about Masar — from pricing and e-invoicing to quantity takeoff and project management.
Masar is an all-in-one cloud platform for managing construction projects, built specifically for small and medium contractors and engineering offices in Saudi Arabia. It brings everything into one place: project management, e-invoicing, expense tracking, estimation and quantity takeoff, subcontractors, employees and payroll, an owner portal, and an AI assistant — replacing Excel and scattered systems. The Masar app is a product owned and operated by Masar Alibda Almutaqadimah Company (CR 7055028067, VAT 314972479100003), based in Riyadh.
No. If you can use WhatsApp, you can use Masar. The system has a simple Arabic-first interface, and the AI assistant answers any question inside the platform.
Yes — Masar is built in Arabic from the first line, not translated. Every screen, report, invoice, and quotation comes out in professional Arabic, right to left. You can also switch to English with one click.
No. Masar is a cloud platform that runs directly in your browser — on desktop, mobile, or tablet. No installation and no manual updates; every improvement reaches you automatically.
The platform is fully responsive and works smoothly in your mobile browser — you can log expenses, upload site photos, and track your projects from anywhere. A dedicated mobile app for field supervisors is on the roadmap.
Sign up with no credit card and a 24-hour free trial starts immediately with every feature unlocked (including Procurement and Inventory for preview), plus ready-made sample data to explore. Afterwards, pick the Professional or Business plan (monthly or yearly) from the billing page; the sample data is removed and everything you entered stays.
Masar is built specifically for contractors: it answers "How much did I earn? How much do I have? Who owes me?" with numbers updated in real time. Instead of scattered Excel files, every financial transaction automatically flows into project accounts and journal entries, and the quantity engine understands footings, columns, and slabs — things generic software simply doesn't offer.
Masar is built first for the Saudi market: ZATCA e-invoicing, 15% VAT, and the Saudi Riyal. But any Arab contractor can use it and benefit from the project management, estimation, and quantity takeoff features.
Three plans: Pro (monthly or yearly — yearly is the better value), Business (up to 10 users and 10 projects, procurement and inventory included), and Enterprise (contact us). Current prices are listed in the pricing section of the homepage, and the launch offer runs until 31 December 2026. Every account starts with a 24-hour free trial, no card required.
Pro: up to 5 users, up to 3 projects, 100 AI assistant messages per month, PDF and CSV export, the owner portal, ZATCA e-invoicing, all reports and analytics, plus the bank-guarantees register and iqama expiry alerts. Business: everything in Pro plus 10 users, 10 projects, 500 messages per month, and the Procurement, Inventory, BOQ-based claims with consultant certification, and Workforce, attendance and WPS file modules. Extra users are 19 SAR per month on every plan.
Yes, you can stop the renewal from the billing page at any time with no commitment. Your subscription stays active until the end of the paid period, then your account becomes read-only; your data stays as it is, and you can export it or re-subscribe whenever you like.
Yes. Upgrading from Professional to Business, or switching from monthly to yearly, happens instantly from the billing page inside your account, and Procurement and Inventory turn on right away. Moving to Enterprise is arranged by contacting us. Downgrades and cancellations take effect at the end of the paid period.
Secure online payment through the Moyasar gateway: mada, Visa, Mastercard, Apple Pay and STC Pay, with a simplified tax invoice emailed after every payment. For Enterprise we also offer bank transfer and direct invoicing.
Your data stays safe and is never deleted. Your account becomes read-only: you can browse your projects, invoices, and reports and export them, but not add or edit anything until you re-subscribe, and you will find everything exactly as you left it.
Yes: 24 hours free with every feature and no credit card. It starts the moment your organization is created and comes with ready-made sample data (two projects and two quantity studies) so you can see the system filled with realistic numbers, and you can add one item of each type with your own data. When you subscribe, the sample data is removed and your own entries stay.
Create the project in a few simple steps: name, client, contract value. Then track everything from a single page: completion percentage, activities and milestones, payments and expenses, net profit, and site photos — updated in real time.
Yes. Invite your team members with ready-made roles: manager, accountant, engineer, field supervisor, or viewer — each person sees only what their permissions allow. The engineer enters quantities, the accountant manages invoices, and the supervisor submits daily reports.
Yes. The field supervisor submits a daily report with completed work, labor, and equipment, along with site photos and documented issues — all saved in the project record, archived by date.
You send the project owner a secure link — no account needed — where they see project progress, photos, payments, and updates, and can message you through a dedicated channel. You fully control what they see, and you can revoke the link anytime.
Yes. Change orders document any modification to the scope of work with value and status (pending, approved, rejected) and automatically reflect on the contract value. Progress claims follow a full approval cycle and connect directly to accounting.
Yes, every project has its own BOQ: add items manually or in bulk, import from Excel, or copy directly from an approved cost study or quotation — with filtering, sorting, and bulk operations.
Yes, every project has two chat channels: one for the internal team and one for communicating with the owner — keeping all project discussion documented in one place instead of scattered across WhatsApp.
Yes, 4 types of protocols: item acceptance, preliminary, final, and delivery — with a full signature cycle and warranty tracking. On final handover, retention is released with an automatic journal entry.
Yes, in the Business plan. When creating a claim you choose its basis: payment stages (as before) or BOQ items. With BOQ items you enter the executed quantity per item, the amount is computed from the contract rate, and each item shows its previous, current and cumulative quantity. The cumulative quantity cannot exceed the contract quantity except for change-order items or items without a contract quantity. Retention, VAT, the journal entry and the invoice are computed as in stage-based claims.
You send the claim to the consultant and then record their decision in Masar: certified, certified with reduced quantities and a reason, or rejected, which returns the claim to draft. A reduction or rejection requires attaching the consultant's decision document. A BOQ claim cannot be approved internally before the consultant's decision unless you choose "No consultant". The consultant does not log in to Masar — you record their decision.
Yes — compliant with Phase 2 (integration), not just Phase 1. Your invoices are cryptographically signed and linked directly with the authority, with QR codes and automatic 15% VAT calculation.
Log any expense in seconds and link it to the project and category (materials, labor, equipment, transport...) with a photo of the receipt. Masar shows each project's expenses in detail and aggregate, and deducts them automatically from project profitability.
Yes, integrated accounting that works automatically in the background: a construction-ready chart of accounts, automatic journal entries for every transaction (invoice, expense, payment, payroll...), trial balance, income statement, balance sheet, cost centers, bank reconciliation, and year-end closing.
No. Journal entries are created automatically with every transaction — you just record the invoice or expense. And if you have an accountant, they'll find all the advanced tools: manual entries, general ledger, account statements, and audit-ready reports.
Yes, full receipt and payment vouchers with automatic numbering and an approval cycle, professional Arabic printing with the amount written in words — and every voucher automatically reflects on accounting and bank accounts.
Yes, that's the core of Masar. Every project has a real-time profitability report: contract value, collections, expenses broken down by category, subcontractor payments, and net profit — without gathering numbers from scattered files.
Yes, add all your bank accounts and cash boxes, record transfers between them, and track each account's balance in real time. Bank reconciliation lets you match your bank statement against your records.
Yes, Excel and PDF export for all reports, invoices, quotations, and bills of quantities, with professional A4 print templates carrying your brand (logo, colors, stamp) — available on paid plans.
The margin is your deposit with the bank, not an expense. From the guarantee page you hold the margin: it is deducted from the bank balance and recorded in the "Bank guarantee margins" account (1180). After the guarantee is released or expires you record the refund and it returns to the bank. If the guarantee is liquidated, the margin is used and charged to an account you choose. Only the bank commission is an expense.
You enter element dimensions (footings, columns, slabs, blockwork...) and Masar instantly calculates concrete volume, detailed rebar weight, formwork area, and block count — using engineering formulas based on the Saudi Building Code (SBC) with ready defaults you can adjust.
Three types: full study (from quantity takeoff to final price), cost pricing (manual tables without calculation engines), and quick pricing (straight to the selling price). Pick what fits your time and required precision.
8 sections: blinding concrete, footings (isolated, combined, strip, raft), ground beams, columns and necks, slabs (solid, hordi, flat slab), block walls, stairs, and other elements such as tanks, septic pits, and elevator pits.
Yes. The finishing engine automatically derives plastering, paint, tiling, and ceiling quantities from building data and room types, and the MEP engine derives electrical, plumbing, and HVAC points per room profiles — and you can adjust any item manually.
4 methods: a uniform percentage across the whole study, a different percentage per section (structural/finishing/MEP), a manual selling price per item, or a price per square meter. You see the impact of each method on total profit instantly.
Yes — with one click an approved study becomes a professional branded quotation ready to send, and when you win the job you convert the quotation into an actual project with its items and value — no re-entry.
Yes, Excel and PDF export of the full BOQ, with per-floor summaries, a factory-ready rebar order by diameter and length, and bar-cutting details to minimize waste.
Create a contract for each subcontractor with its items, payment terms, and conditions, and track it from signing to closure. Masar shows each subcontractor's position: contract value, executed, paid, and remaining — per project.
Record subcontractor claims and approve them through an approval cycle, then record payments linked to the contract and project. Every payment automatically reflects on accounting and project cost.
Yes, the retention percentage is automatically deducted from subcontractor claims and accumulated in a dedicated account, then released with an automatic journal entry upon final handover — so it's never lost or forgotten.
Yes, document any change to a subcontractor's scope with its value (addition or deduction) and approval cycle, automatically reflected on the contract value and the subcontractor's financial position.
It covers suppliers, purchase requests, requests for quotation, purchase orders, receiving and supplier-invoice matching, supplier advances, credit notes and cash custodies, plus items, warehouses, receipt, issue, transfer and count documents, and material requests. The module is included in the Business and Enterprise plans and can be explored during the free trial.
The engineer or supervisor raises a purchase request for their project, it is approved, then the buyer issues a purchase order to the supplier (directly or after quotations). Receipt is recorded from the order page into a warehouse or straight to site, then the supplier invoice is recorded against the order and matched with what was received. Without an approval matrix the order is sent directly, as before.
Create a request for quotation with the required items, then enter each supplier's quotation as you receive it. Masar builds the comparison sheet line by line, showing the lowest price and the savings, and you award each item to the supplier you choose — a draft purchase order is created for each winning supplier. Awarding to a non-lowest offer requires a written justification.
No. Every control is off by default: the approval matrix, a minimum number of quotations above a set amount, supplier qualification before purchasing, receiving and matching tolerances, budget checks, reminders and escalation, blind counts, two-stage transfers, and requiring a material request. Enable only what fits your team size from the purchasing settings.
A custody is a cash box in the holder's name with an optional upper limit. You fund it and recover the balance by transfer from your accounts, and the holder records expenses from it with the usual expense dialog. Funding above the limit is refused, and the holder sees only their own custody and statement unless they have finance permissions.
A request from site to issue materials from the warehouse to a project. It is submitted, approved, then issued by the storekeeper up to the remaining and available quantity, and the approved quantity is reserved until issued. If stock is short, you convert the shortfall into a purchase request in one click. Requiring an approved request for issues is an option that is off by default.
The return is recorded against the original receipt at its cost, reducing stock and the supplier balance. If the invoice was already recorded, the supplier issues a credit note that you record in Masar; you can also record a credit note for a price allowance. The credit note is settled by a cash refund or by deducting it from a later invoice from the same supplier. A credit note carrying VAT requires the supplier's credit-note number and the original invoice.
Yes. Transfers are immediate by default and can be made two-stage: dispatch, then receipt confirmation at the receiving warehouse with any shortage recorded. A count compares counted quantities with the book balance and the variance entry is approved; you can enable blind counts (the counter does not see the balance) and separate the counter from the approver.
Yes, a complete record for every employee (details, salary, documents), and a monthly payroll run with deductions and allowances approved in one click — with automatic journal entries for salaries and social insurance.
Yes, leave requests of all types with an approval cycle, plus a register of company assets and equipment (vehicles, machinery, devices) with employee custody assignment and condition tracking.
Yes, assign employees to projects for specific periods, so you know who works where, and charge labor cost to the right project in profitability reports.
Record general administrative expenses (rent, subscriptions, utilities) with ready categories, and enable recurring expenses to be logged automatically every month — kept separate from project expenses so your picture stays clear.
Yes, in the Workforce module of the Business plan. For each employee you record the daily status (present, absent, half day, leave, rest), the project worked on and overtime hours. It can be entered from the attendance page or from the project's attendance tab, and writing requires the manage-attendance permission.
Both are options that are off by default. Absence deduction = basic salary ÷ days in the month × absent days (a half day counts as half); leave and rest days are not deducted. Overtime per Article 107 of the Labor Law = hours × (actual hourly wage including allowances + (factor − 1) × basic hourly wage), with a default factor of 1.5.
Masar generates an Excel file with the columns of the published official Wage Protection specification, for an approved or paid payroll run, after readiness checks (IBAN, national ID or iqama number, iqama validity, establishment details). Mudad has no single public template, so match the file against the sample shown in your establishment's account or by your bank before relying on it for upload.
It answers from your own data: "How much did I spend on the villa project this month?", "Which claims are overdue?", "What's the bank balance?" — it summarizes positions and guides you to the right screen. Like an employee who knows all your numbers and is available 24/7.
Yes, the assistant reads only your organization's data and within the permissions of the user asking — a field supervisor, for example, can't ask about payroll without permission. Your data is not used to train AI models.
The free trial includes 10 conversations; Pro includes 100 messages per month, Business 500 per month, and Enterprise is unlimited (fair use).
Your data is encrypted in transit and at rest, completely isolated from other companies' data, with continuous backups and fine-grained permissions you control yourself — every user sees only what you allow.
Ready-made roles (manager, accountant, engineer, supervisor, viewer) with fine-grained per-section permissions: who sees finances, who edits quantities, who can delete — you decide in detail.
Yes, sign-in supports two-factor authentication (2FA), passkeys, and Google sign-in — securing your account to the highest standards.
On trusted global cloud infrastructure with enterprise-grade security standards, full encryption, continuous backups, and round-the-clock monitoring.
Yes, your data is yours. You can export reports, invoices, bills of quantities, and account statements in Excel and PDF formats at any time.
Yes, every sensitive operation (create, edit, delete, approve) is recorded in an audit log showing who did what and when — full transparency within your organization.
Our team is ready to answer any question — reach out directly or ask the Masar AI assistant.